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TEFL Teacher Kit

Privacy Policy

1. Introduction

Welcome to TEFL Teacher, an online educational platform offering English language teaching materials and related resources.

By accessing or using this website, you agree to the terms set out in this Privacy Policy and Terms of Use.
We are committed to protecting your privacy, complying with all applicable laws (including the Protection of Personal Information Act (POPIA) in South Africa and the General Data Protection Regulation (GDPR) for international users), and ensuring that your personal data is handled responsibly and securely.

2. Information We Collect

We collect and process only the data necessary to operate our website and deliver our services effectively.

a) Personal Information

When you create an account, subscribe, or make a purchase, we may collect:

  • Full name

  • Email address

  • Country or region

  • Payment information (processed securely via Stripe or Paddle)

  • Account login details (if applicable)

  • Communication records (emails or messages you send us)

b) Non-Personal Data

Automatically collected data may include:

  • Browser type and version

  • Device and operating system

  • IP address (for analytics and security)

  • Pages visited, session duration, and referral source

c) Cookies

We use cookies to:

  • Maintain login sessions

  • Personalize your experience

  • Improve site performance and analytics

You can disable cookies through your browser, though this may limit certain site features.

3. How We Use Your Information

Your personal data is used solely for the following purposes:

  • Providing access to purchased or subscribed content

  • Processing secure payments

  • Responding to customer service requests

  • Sending account updates or educational newsletters (if opted in)

  • Improving website performance and user experience

  • Complying with legal obligations and preventing fraudulent activity

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Storage and Protection

We implement strict security measures to protect your information against unauthorized access, alteration, or disclosure.

  • All payment data is processed securely through Stripe or Paddle; TEFL Teacher does not store credit card information.

  • All collected data is stored on secure, encrypted servers.

  • Access to personal data is limited to authorized personnel only.

5. Data Retention

We retain your personal data only as long as necessary to:

  • Provide services you have requested

  • Comply with legal, tax, or accounting requirements

  • Resolve disputes or enforce agreements

You may request deletion of your data at any time by emailing support@tefl-teacher.co.za.

6. Your Rights

Under POPIA and GDPR, you have the right to:

  • Access your personal data

  • Correct inaccuracies in your data

  • Request deletion of your data (“right to be forgotten”)

  • Object to or limit processing of your data

  • Withdraw consent for marketing communications

  • Request a copy of your personal data in electronic format

All such requests will be handled within a reasonable timeframe.

7. Third-Party Services

We use trusted service providers that adhere to strict privacy standards:

  • Stripe / Paddle – payment processing

  • Google Analytics – website analytics

  • Mailchimp or equivalent – newsletter management

Each third-party service maintains its own privacy policy and compliance framework.

8. Terms of Use

a) License and Acceptable Use

All materials available on this website (including PDFs, worksheets, flashcards, books, videos, and lesson packs) are protected by copyright and provided under a limited, personal-use license.

You may:

  • Use materials in your own classroom or personal teaching practice

  • Print, copy, or adapt for use with your own students

You may not:

  • Resell, redistribute, or re-upload any TEFL Teacher content to another website or platform

  • Claim authorship or remove branding/watermarks

  • Include materials in paid courses, subscription programs, or commercial bundles

  • Modify or reproduce content for resale or promotional gain

Violation of these terms may result in legal action under copyright law and intellectual property protection statutes.

b) Intellectual Property Rights

All original materials, text, graphics, lesson designs, and brand assets are owned exclusively by TEFL Teacher.
All rights are reserved. Unauthorized use constitutes infringement and may result in civil or criminal penalties.

c) Limitation of Liability

TEFL Teacher provides materials “as is” without warranties of any kind.
We make no guarantees regarding:

  • Accuracy or completeness of content

  • Suitability of materials for a particular educational purpose

  • Website uptime or uninterrupted access

To the fullest extent permitted by law, TEFL Teacher and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or its materials.

d) Indemnification

By using this site, you agree to indemnify and hold harmless TEFL Teacher, its owner, and affiliates from any claims, damages, or losses arising from misuse of the site or materials.

9. Children’s Privacy

Our resources are intended for teachers, not for direct use by children without adult supervision.
We do not knowingly collect personal data from minors under 16 years of age.

10. Policy Updates

This Privacy Policy and Terms of Use may be updated periodically to reflect changes in law or business operations.
The revised version will be published on this page with the updated effective date.

11. Contact Information

For privacy requests, legal questions, or data concerns, please contact:

TEFL Teacher Support
📧 support@tefl-teacher.co.za